The Fives Downtown Hotel & Residences, Curio Collection By Hilton | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

75 photos

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

Av. 10 Esquina Calle 2, Playa del Carmen, Mexico, 77710

“I loved how close we were to 5th Avenue's vibrant attractions!”view full review

The Fives Downtown Hotel & Residences, Curio Collection By Hilton is a 4-star Playa del Carmen hotel featuring spacious residences and a vibrant culinary scene with an array of restaurants. Guests can enjoy the rooftop pool, wellness programs, and direct access to downtown attractions.

Rooms & Amenities

Rooms at The Fives Downtown Hotel & Residences come in one to three-bedroom All Residence-Style Suites, each featuring fully equipped kitchens and spacious living areas. The newest renovations ensure a sophisticated design with private balconies that offer stunning views of the surroundings.

Dining Options

Dining options include the bustling open kitchen atmosphere of Mercatto Italian and the vibrant Fives Rooftop, serving culinary delights and craft cocktails. Enjoy artisanal coffee and pastries at Marley Coffee or engage with traditional Mexican cuisine at the on-site restaurants.

Leisure & Wellness

Leisure features include an expansive infinity pool and wellness programs, offering spa packages and fitness classes. Fives Rooftop serves as a social hub, providing a perfect spot to unwind with refreshing cocktails while enjoying panoramic views.

Business & Transportation

For events, The Fives Downtown Hotel & Residences offers comprehensive planning services along with modern meeting spaces equipped with audio-visual technology. Guests can easily access public transport options, including local buses and ADO terminals, within walking distance.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room Tow Double Beds Courtyard View

2 persons

36 m²

2 Double beds

One-Bedroom King Suite Terrace

2 persons

50 m²

1 King-size bed

Shower

Heating

room details

King Mezzanine Room

2 persons

50 m²

1 King-size bed and 1 Sofa bed

Shower

Heating

room details

Deluxe King Room

2 persons

36 m²

1 King-size bed

Shower

Heating

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen700 m

Airports

Aeropuerto de Playa del Carmen (PCM) 1.2 km

Cancun (CUN) 56.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Buffet

“The breakfast buffet at Mercato was a highlight of my stay! I particularly enjoyed the variety of options available each morning. Sheyla and Cristina ensured that my dining experience was really good, making sure I had everything I needed. The quality of the food exceeded my expectations!” view full review

Very nice Rooftop Pool

“The rooftop infinity pool at The Fives was simply amazing! Not only did it offer fine views of the ocean, but it was also beautifully designed. I loved lounging there during the day, relaxing in the sun while enjoying good refreshments from the bar.” view full review

Spacious and Comfortable Suite

“I stayed in a large and modern suite during my visit, complete with a comfortable king bed and a lovely balcony. The extra space made my stay so much more enjoyable, allowing me to unwind and chill out whenever I wanted.” view full review

Luxurious Pillows and Shower

“The pillows in my room were incredibly plush and ensured a great night's sleep. I also loved the rainfall showerhead, made for a refreshing showering experience. It was the perfect way to start my mornings feeling rejuvenated!” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Children's menu

Spa & Leisure

Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Solarium
Steam room
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

Av. 10 Esquina Calle 2, Playa del Carmen, Mexico, 77710

Map view

Av. 10 Esquina Calle 2, Playa del Carmen, Mexico, 77710

City landmarks

Mall

Quinta Alegria Shopping Mall

930 m

Landmark

Zona Arqueologica Playa del Carmen

680 m

Museum

3D Museum of Wonders

980 m

Church

Nuestra Senora del Carmen Catholic Church

980 m

Landmark

Corazon de Mexico

790 m

Landmark

Arte en Playa

800 m

Landmark

Ambarte

890 m

Beach

Playacar

920 m

Gallery

Riviera Art Gallery

970 m

Aquarium

Aquarium Beach

760 m

Gallery

La Galeria de Playa Art Gallery

1.2 km

Landmark

Caminarte

1.2 km

Beach

Kool Beach Club

1.7 km

Beach

Mamita's Beach Club

1.9 km

Nearby

152 Calle Quinta Avenida

Quinta Avenida

540 m

Museum

Museo Frida Kahlo Playa Del Carmen

360 m

Av. Benito Juárez

Los Fundadores Park

310 m

Night club

Coco Bongo

560 m

5th Avenue 4th and 6th Streets

Sun Jaguar

160 m

5ta Avenida

Galeria de Arte 5ta Avenida

120 m

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

200 m

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

290 m

Beach

INTI Beach

390 m

Mall

Paseo del Carmen Shopping Mall

270 m

Spa Centre

Ferry Cozumel

280 m

15 Avenida Nte

Parque, Portal Maya

150 m

Night club

Club 01

340 m

Casino

Grand Riviera Casino

460 m

Av Benito Juárez 251

Portal Maya

350 m

Night club

Salon Salsanera

540 m

Restaurants

Carboncitos

200 m

4th Street Between 5th and 10th Avenues

Mercatto Italian Cuisine

30 m

Av. 10 Nte con Calle 2 Col. Centro The Fives Downtown Hotel

Marley Coffee Playa del Carmen

20 m

10 Avenida Nte. esq. Calle 2 Nte The Fives Downtown Hotel

Fives Rooftop

10 m

Av. 10 Nte con Calle 2 Col. Centro The Fives Downtown Hotel

Romeo Trattoria Pizzeria

170 m

Calle 4 Nte 150 Between 10 and 15 Avenida

Karen's Restaurant

170 m

5ta. Avenida Between Streets 2 & 4 North

Mr. Chile

100 m

Calle 10 corner 10th Avenue

La Taberna

120 m

Avenida 10 Calle 4. Lte 8

Gallo's Pizza & Pasta

130 m

5ta Avenida Con Calle 2

Reviews and Ratings

Reviews from guests about their experience.

George

United States, March 2025

5.8/10

My stay at The Fives Downtown Hotel had its ups and downs. The rooftop pool was amazing, and the location was perfect, just a block from 5th Avenue. However, I faced some issues with customer service and inconsistent experiences regarding the all-inclusive dining options. Overall, the staff's warm demeanor made a difference, but there were definitely areas that need improvement. 🤷‍♂️🌴

Rooms

6.0

The room I had was disappointing, with issues like a moldy smell and uncomfortable bedding. A more thorough check before my arrival would have helped. Thankfully, my family enjoyed their larger suite later on.

Service

5.0

While some staff were fantastic and genuinely caring, the front desk could improve their customer service skills. I encountered rudeness that left me frustrated.

Location

9.0

The hotel is situated perfectly just a block away from the bustling 5th Avenue, making it convenient for dining and entertainment. This is definitely a highlight of my stay.

Dining

5.0

The breakfast options were quite limited, with additional charges for popular items. The dining experience didn't live up to the all-inclusive promise, as some items weren't included.

Facilities

7.0

The rooftop pool was a highlight, although it often felt crowded due to day pass guests, and towels were hard to come by at times. The facilities need to better accommodate hotel guests.

Daniel

United States, February 2025

5.8/10

I had a good time at The Fives Downtown Hotel, thanks to its clean facilities and friendly staff. but some aspects left room for improvement. The rooftop deck was often crowded due to day pass holders, and service at times felt a bit stretched. Overall, it's a great location for a vacation.

Rooms

8.0

My room was spacious, clean, and well-designed with a nice shower. though the pillows weren't very comfortable. I appreciated the kitchenette, but it was lacking basic utensils.

Service

7.0

The staff was generally welcoming and friendly, particularly at the rooftop bar. but there were a few instances where requests took longer than expected. I noticed the front desk was often busy and hard to reach.

Location

9.0

The hotel's location is fantastic-just two blocks from the beach and off 5th Avenue, which made it easy to explore nearby restaurants and shops.

Dining

6.0

Breakfast was okay, but a self-service option would have been more efficient. Lunch by the pool was enjoyable, though drinks felt a bit overpriced.

Facilities

7.0

The rooftop pool area is beautiful and relaxing, but during my stay, it was often crowded and fewer sun loungers were available than expected.

Philip

United States, February 2025

7.0/10

My stay at The Fives Downtown Hotel had its ups and downs. The location is fantastic, close to everything I wanted, especially the beach and 5th Avenue. However, the initial room I was given was dark and uncomfortable, though the hotel did manage to move me to a better suite after a couple of days. The breakfast choices were quite limited, and the staff's ability to assist with activities was lacking. Overall, it was not the luxury experience I expected for a five-star stay.

Rooms

5.0

My room started off poorly, with a small window and an uncomfortable bed. However, once I was moved to a different suite, everything improved significantly. The new room was much more in line with what I'd hoped for.

Service

5.0

While some staff were friendly, I found overall assistance lacking, particularly with booking activities. It felt like they couldn't quite help beyond their intention to push sister properties for timeshares.

Location

9.0

The hotel's location is excellent, just a couple of blocks from the beach and right near the vibrant 5th Avenue. It was perfect for accessing restaurants and nightlife, making it easy to explore Playa del Carmen.

Dining

5.0

Breakfast left a lot to be desired, given the limited options available. The breakfast menu didn't offer much variety, which was disappointing, especially for a place promoting itself as a luxury destination.

Facilities

6.0

The rooftop pool is definitely a highlight, although it felt inconvenient that it was sometimes crowded with day pass guests. There also seemed to be issues with availability of towels during peak hours.

Eric

United States, February 2025

7.2/10

I had a great stay at The Fives Downtown Hotel & Residences. The location is fantastic, just a couple of blocks from the beach and close to shops and restaurants. The rooftop pool has stunning ocean views, and the service was generally attentive and friendly. However, I did experience some minor issues with the shower design and a wait for beach towels in the morning.

Rooms

8.0

My room was modern and clean with a comfortable bed, but I noticed that both rooms I tried had water leaking from the shower onto the bathroom floor.

Service

7.0

Overall, the staff was pleasant and accommodating. I appreciated the help from Adrian, who arranged a taxi for us and recommended local spots. However, some areas felt a bit pushy regarding offers.

Location

10.0

The hotel's location is perfect, just one block from 5th Avenue and within easy walking distance to the beach and various dining options.

Dining

8.0

I enjoyed brunch at the rooftop restaurant, especially the bottomless mimosas. While the food was delicious, I felt there could be more healthy options available.

Facilities

9.0

The rooftop pool area was absolutely a highlight, with amazing views and comfortable loungers, but I encountered some noise issues from above at night.

Bill

United States, November 2024

6.4/10

I had a mix of experiences during my stay at The Fives Downtown Hotel. The rooftop pool was definitely a highlight, providing a great view and a relaxing atmosphere. However, I did face some issues with the service and room quality that could dampen the overall experience. While the location was superb, being just a block from Fifth Avenue, I felt the value for money could have been better considering the shortcomings.

Rooms

6.0

The room I stayed in was quite spacious and modern, but I encountered some issues with cleanliness and the view was less than desirable. The musty smell in the lobby was off-putting, and some rooms face an interior courtyard which lacks natural light.

Service

5.0

I found the staff to be professional and welcoming, but there were moments when the service fell short. For example, I had issues resolving a room switch that was promised upon my return, leading to frustration. Overall, while there were friendly employees, the service experience could use some improvement.

Location

8.0

The hotel's location was fantastic, just a block from the famous Fifth Avenue and close to several restaurants and shops. It's extremely walkable, which I really appreciated. However, the surrounding area did feel a bit off at times.

Dining

7.0

Dining at the hotel had its perks; breakfast was good but not as extensive as I expected. There were several choices available, but I found it quite simple and lacking in variety. It served its purpose, but I hoped for more.

Facilities

6.0

The rooftop pool was a gem, but I noticed that too many day passes were sold, which made it crowded. Additionally, there was an issue with the elevator during my stay. Overall, the facilities were decent, but better management could enhance the experience.